Client Story: How we secured compensation for breach of medical records
Rob Godfrey discusses a recent case where a GP acted negligently releasing information to an insurance company.
Our Client
In 2021, our client had his second Covid Phfizer vaccine and became unwell with a migraine 2 days later. He was still suffering 14 months on with severe migraines and had been back and forth to his GP for help.
Because of the severity of his migraines, he was no longer able to work and went on sick leave in May 2022, but fortunately, he had an insurance policy in place, and he was able to cover his loss of earnings.
His insurance company asked him if they could seek information from his GP to look at his options. He had signed an authority allowing his GP to release information that solely related to his migraines. Unfortunately, his GP surgery instead sent the insurance company his entire medical file which contained private and sensitive information that he did not want anyone, including his insurance company to see.
Upon seeing some of this information, the insurance company decided to stop all payments to him which at the time was his only source of income.
How Been Let Down Helped
Our client approached Been Let Down for professional legal guidance around his data breach claim.
After reviewing the evidence, Been Let Down were able to determine that the private, sensitive information that had been disclosed was what lead to the insurance company withdrawing the payments, and because if this breach our client suffered a loss.
Been Let Down was able to successfully obtain £10,000 compensation for him and he was extremely pleased with the result of the case and is now able to move forward.
How Been Let Down could help you
The Been Let Down team have a team of legal experts that specialise in professional negligence claims. If you think a past case may have been dealt with negligently by a professional, read more here, or get in contact with Been Let Down today.
You can make an online enquiry, request a callback at a time that suits you, or call us on 0800 234 3234
*The name of the claimant has been changed to protect their identity